FAQ

    Frequently Asked Questions

    Everything you need to know about Polaris — from getting started to enterprise deployment.

    Polaris is a modular Smart Factory software platform by iFAKT. It covers the entire production optimization cycle — from digital Value Stream Mapping (VSM) and Business Swimlane Modelling (BSM), through simulation and AI-driven production planning, to shopfloor execution and analytics.

    Polaris is built for manufacturing companies in aerospace, automotive, mechanical engineering, and energy. It serves production managers, lean consultants, industrial engineers, and operations teams who want to digitize, simulate, and optimize their production processes.

    Yes! The VSM and BSM modules are available in a free tier. You can start digitizing your value streams immediately — no credit card required. For advanced modules like Simulator, Optimizer, and Operator, we offer a personalized demo and trial.

    Polaris uses constraint-based optimization algorithms to generate production schedules that respect machine capacities, worker skills, shift models, material availability, and due dates. The Optimizer module automatically creates optimal plans, while the Operator module executes them on the shopfloor with real-time feedback.

    Yes. Polaris supports data import from ERP systems, Excel, CSV, and other sources. It can connect to SAP, Microsoft Dynamics, and other ERP platforms via standard interfaces. The platform is designed to work with your existing data landscape.

    iFAKT is ISO 27001 and ISO 9001 certified (TÜV SÜD). Polaris runs on secure European cloud infrastructure with end-to-end encryption, role-based access control, and regular security audits. Your production data stays protected at all times.

    Unlike standalone VSM tools or generic planning software, Polaris covers the full continuous improvement loop in one integrated platform: Map → Simulate → Optimize → Execute → Analyze. This eliminates data silos between departments and enables data-driven decisions across the entire production process.

    You can start with VSM and BSM immediately — no setup required. For simulation and planning modules, a typical onboarding takes 2–4 weeks, including data integration, model configuration, and user training. Our team guides you through every step.

    Yes. iFAKT and our certified consulting partners offer workshops, training sessions, and full implementation support. Whether you need lean consulting, simulation expertise, or planning optimization — we have the right partner for your use case.

    Absolutely. Polaris is modular — you can start small with VSM/BSM and scale up as your needs grow. The free tier makes it accessible for smaller teams, while enterprise features support complex multi-site deployments.

    Still have questions?

    Our team is happy to help you find the right solution for your production.